Hello tringer222 and welcome to the Autodesk community! ![]() Can someone help me figure out this issue? Any help will be appreciated.įor Autodesk employees, if it helps my order number is: 20023 and my email is: you. I entered in my serial number and the product key to see if would work however the "OK" option was still not highlighted and could not be clicked. I then found a list of product keys on the Autodesk website for all their programs and I found the one for Sketchbook Pro. I checked my confirmation emails and noticed it had given me my serial number (11 digit number shown as "123-12345678") but no product key was given in any email i had recieved. It then asked me for my serial number and product key. I then went through the installer and opened up Sketchbook. An Autodesk employee posted a link to where people can download Sketchbook Pro 7 so I went to the link and downloaded the product. I looked through forums on here about people with the same problem finding the download. ![]() It directed me to my account page to download the product, however the product download was no where to be found but my reciept for buying sketchbook was on my account page. I received the email stating my download is ready early this morning. ![]() Hello, last night i purchased Sketchbook Pro 7 as part of the 50% off sale.
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